14 Royal Terrace, Glasgow G3 7NY - NHS & Private Orthodontic Practice

Karen Richardson

Business Manager/Director

Dental Care Professional

Karen is at the heart of everything we do.  Her unrivalled dedication and hard work have been paramount to helping grow Park from a modest orthodontic practice in 2017 to the state-of-the-art, top-level facility it is today.  She should be immensely proud of the facilities and team she has built.” ~ Dr Andrew Mcgregor, Owner Park Orthodontics.


Trustworthy orthodontic and oral health advise to help keep you smiling!
Karen Richardson Business Manager


Karen has had a long and varied career in dentistry. Amusingly, Karen fell into the dental profession when she applied for a job as a DSA/Receptionist at seventeen, unaware of the term ‘DSA’ meaning!

She soon learned that DSA means ‘dental surgery assistant’ when she was offered the job after attending an interview for the role.

She believes this happened for a reason, as since then, she has loved every minute of her dental career, spanning 30 years.

Karen quickly found that she had a natural ability to pick up both the clinical and clerical side of being a dental nurse and build an immediate rapport with her patients and colleagues.

Karen gained her dental nursing qualification while working in her first dental post. After four years of experience, she felt confident enough to apply for a lead dental nurse role in an orthodontic practice.

She got the job and has continued to work in orthodontics ever since.

Her first lead role helped Karen to recognise that she has an aptitude for leadership and organisation.

She enjoyed the clinical planning that was part of her role and began to take an interest in managing a dental team and the fiscal management of a business.

When a former colleague decided to set up their orthodontic practice and asked Karen to take on the role of practice manager in a brand-new orthodontic practice, she was thrilled.

Karen accepted the challenge and found that helping to build a business from scratch enabled her to further her skills and knowledge.

Over the next decade, she was proud to have had a significant part in creating an extensive thriving orthodontic practice that provided a fantastic service to thousands of patients.

Initially, Karen continued to work as a dental nurse and fulfilled the management role.

During this time, she gained qualifications in dental radiography, photography and impression taking, which allowed her to extend her responsibilities and skills in the dental nursing side of her role.

As the practice grew, Karen’s nursing role decreased, and she focused more on being an effective practice manager. Eventually, the orthodontic practice became part of a corporate group and Karen was soon promoted again.

Her role became area manager, overseeing the running of four different orthodontic practices.

Karen continued to develop her skills and knowledge and undertook all additional training available to her.

With extensive clinical understanding and business management skills, Karen took on the treatment coordinator role while acting as an area manager.

Karen’s clinical knowledge, fiscal management skills, and personability were effectively used to help patients keen to proceed with orthodontic treatments.

With many years as a manager in the corporate orthodontic division, Karen eventually left her position and joined Park Orthodontics in 2015.

Of all her years working in orthodontics, Karen has never been happier in her work.

Karen helped to develop the team’s skills, teaching other enthusiastic and experienced nurses about fulfilling the treatment coordinator role.

Karen became the Director/Business Manager of Park Orthodontics in 2021 and is immensely proud of the standard of care that they deliver to their patients.

When Karen is not busy working, she spends her spare time either cheering on her son, who is a budding footballer, or nervously watching her daughter compete as a women’s artistic gymnast.

She also enjoys spending time with her husband, Grant, and likes to spend time cooking and trying out new recipes.

When she can, she likes to eat out and get some relaxation by taking holidays in the sun.

Karen Richardson Business Manager

Professional Achievements

  • National Qualification Dental Nursing NEBDN 1992
  • Qualification Dental Radiography NEBDN 2003
  • Dental Photography/Dental Impressions 2003
  • Chris Barrows Business Academy Completed 2008
  • Fine Company TCO Workshop 2019
  • Ashley Latter’s Leadership and Coaching Course 2020

Professional Memberships

Keeping abreast of the latest knowledge and practices locally, regionally, and globally.

Patient Testimonials

You can also take a look at our 5-Star Google & Facebook reviews from happy patients.

“Just wanted to say a big Thank you to all the team at Park Orthodontics in Glasgow. My son had his braces taken off today after 18 months and his new straight teeth look amazing. From day one the teeth straightening service at Park has been first class!”
Carol McGowan, Old Kilpatrick
“I've just finished my 'active' treatment with Park Orthodontics and I am more than happy with my results. The whole team were very welcoming and professional and put me at ease for all my appointments. I could not recommend Park Orthodontics more!”
Hannah Yahya, Rothesay, Argyll and Bute
“Nothing but professional, my daughter Sarah got her braces off today after nearly 2 years and I can’t get her away from the mirror, the difference is unbelievable! Everyone at the practice have been great . I couldn’t recommend them higher!”
Alan Wright, Glasgow